aiBRAIN

For small and medium business owners, customer support and sales leaders

One business brain for every ai customer conversation

One source of truth for your businessaiBRAIN

Sales · B2BaiBRAIN is on · answers from approved knowledge
Today
Ana · Sales

Can we give 15% off a 50-unit order?

aiBRAIN · Approved answer

Policy 4 sets the automatic discount at 12%. Anything above 15% needs manager approval.

Policy 4 · ApprovedSource · aiBRAIN
Handoff to manager
The manager sees exceptions only
Illustrative data

aiBRAIN brings your information, policies and prices together so connected AI assistants can give one approved answer in every channel.

Connected assistants use only approved business data.

aiNOW structures the knowledge base, connects channels and verifies safety.

What changes

Employees stop interrupting the manager. Instant answers.

Today, without BrainaiBRAIN
Employees ask the manager for every routine detailThe manager spends 3+ hours daily repeating the same answers
Manager writes rules onceUpload prices, working hours, FAQs, return policies, and service rules into one central Brain.
Prices and policies get lost in old files and chatsThe team gives conflicting and outdated information to clients
Team finds answers in 0.22sStaff ask questions in Telegram and Slack, receiving exact citations from approved company policies.
Staff guess answers when a rule is unclearInaccurate promises cause customer friction and losses
Manager freed from routineNo more repeating the same answers 10 times a day. Brain responds accurately and consistently to everyone.
New rules must be manually forwarded to everyoneHalf the team forgets the update and follows old procedures
Zero hallucinations or errorsIf an answer is missing from the knowledge base, Brain does not guess facts, routing the case to the manager.
One screen

Knowledge base status and live activity.

Illustrative screen. The live version connects directly to your company workflows.

aiBRAIN · Knowledge BaseNow
Manager writes rules onceOne hourIllustrative data
Team finds answers in 0.22sInstantIllustrative data
Manager freed from routine3+ hrs savedIllustrative data
Zero hallucinations or errors100% precisionIllustrative data

The manager sees active rules, what staff ask, and cases requiring personal review.

Real reviews about the aiNOW team.

4.725 reviews on Google
Ggiorgi bagratiani

ავტოსამრეცხაო გვაქვს და ბოტში დროის მიხედვით ჩაწერა მოიფიქრეს. რიგები შემცირდა და კლიენტიც კმაყოფილია.

EEdi Tamoyani

ახლა ბოტი თავად სცემს პასუხს ფასებზე და ჩაწერასაც ნებისმიერ დროს აკეთებს. თავისუფალი საათები უკეთ ივსება.

LLuka Karumidze

ბოტი კლიენტებს პირდაპირ Instagram-იდან იწერს. თავისუფალი საათები უფრო მჭიდროდ ივსება.

In practice

Three simple scenarios.

The process is shown in plain business language without unnecessary technical detail.

01
Manager writes rules once

Upload prices, working hours, FAQs, return policies, and service rules into one central Brain.

One hour
02
Manager freed from routine

No more repeating the same answers 10 times a day. Brain responds accurately and consistently to everyone.

3+ hrs saved
03
Customer channels stay aligned

Instagram, WhatsApp, Messenger, and web widgets query the same Brain, so customer answers match team rules.

5 channels
Connections

Works with the tools your team already uses daily.

Your team does not need to learn another complicated system.

Telegram
Slack
WhatsApp
Google Calendar
TikTok integration is in preparation

It is not currently available. Launch depends on TikTok approval and regional support.

Coming soon

FAQ

Frequently Asked
Questions

Frequently asked questions about aiBRAIN.

What is aiBRAIN?

aiBRAIN is a central business knowledge base and control layer storing company identity, FAQs, prices, catalogs, and policies. Connected AI assistants query this repository to deliver verified, consistent answers across all communication channels.

What data can be stored in Brain?

You can add company profiles, operating hours, FAQs, product and service catalogs, pricing lists, refund policies, custom instructions, greetings, fallback notices, and calendar rules.

How is Brain different from a basic chatbot?

Standard chatbots are isolated in a single chat and frequently invent facts. aiBRAIN acts as a central control brain powering multiple channels simultaneously, answering only with approved business facts and escalating unknown questions to staff.

Which customer channels can be connected?

V1 supports Facebook Messenger, Instagram Direct, WhatsApp Business, Telegram, and website chat widgets. Knowledge is synchronized across all connected endpoints.

What happens if AI cannot find an answer?

When a query is missing from verified business data, Brain prevents hallucinations. It delivers an approved fallback message and transfers the conversation to human staff with context.

Can product and service catalogs be connected?

Yes, Brain supports structured catalog indexing via RAG. Assistants retrieve exact products, prices, and specifications directly from your indexed inventory.

Can appointment booking be scheduled automatically?

Yes, the system integrates with Google Calendar, enforcing your business hours, appointment durations, and availability to book appointments automatically or with owner confirmation.

Who updates policies and prices in Brain?

Only the business owner or authorized administrators manage data and rules in Brain. Modifying a rule once instantly updates responses across all connected AI assistants.

Unify your business knowledge in one AI Brain

Leave your phone number. aiNOW will help you structure your knowledge base and launch connected assistants.

We will call you back within 24 hours under NDA.

Or contact us directly: [email protected]

One source of truth for your business.